Archive for Hospitality Strategies
Hotel Sales Training Today
GM’s, what are you teaching your sales teams today?
Action Requires Courage
Ralph Waldo Emerson said, “Whatever course you decide upon, there is always someone to tell you that you are wrong.
Taking Service from Great to Wow!
When training your teams, remember Great is Good, but Wow is Outrageous!
When Positive Thinking Doesn’t Work
In light of your past experiences, your current circumstances, your future hopes and dreams, you must ask yourself, “What is the wise thing to do?”
Getting Lost on Local Search
In Seattle, there are 50 keyword search terms that account for over 2 million monthly searches for hotels in Seattle.
When Hotels Take Action…
Remember this, in the critical arenas of life (and business), you cannot make up for lost time.
Are You Thinking Like a Brand?
Guess what, the optimization of your own URL is not as high on the priority list anymore if you are a location-based business.
5 Reasons to Live The Values of your Hotel
“Sometimes when I consider what tremendous consequences come from the little things…I am tempted to think…there are no little things.”
Why do Hotels Resist Lead Generating Tools?
I will pay Priceline this much money for the reservation. Isn’t that lead generation?
400 Million Reasons to use Facebook for your Hotel
“If I owned a small business, would I advertise on Facebook?” I, of course remind them that I am a small business and that I have a Facebook Fan page and usually they are a fan of it already.
